We trust banks to safeguard our money and accurately process our transactions. When they get it wrong, the consequences can be immediate and serious, overdraft fees, frozen accounts, rejected payments, damaged credit, or even allegations of fraud.
Common bank errors we see include unauthorized electronic transfers, failure to properly credit deposits, improper holds placed on funds, posting payments in the wrong order to generate extra fees, duplicate charges, and inaccurate reporting to credit bureaus. Sometimes the issue is a simple mistake. Other times, it reflects a larger failure to follow federal consumer protection laws.
Federal laws such as the Electronic Fund Transfer Act and other banking regulations require financial institutions to investigate certain disputes promptly and correct errors when they occur. Banks cannot simply ignore your complaint or shift the burden onto you without conducting a reasonable investigation.
If your bank has mishandled your account, refused to correct an error, or charged improper fees, you may have legal rights. Goolsby Law Office, LLC, offers free consultations to review what happened, explain your options, and determine whether legal action is the right step to recover your losses and hold the bank accountable.